Three-year parts warranty industry first: Hino

By: Jason Whittaker


Hino Australia says its new three-year unlimited kilometre warranty on all genuine parts is a first for any Japanese truck

Hino Australia says its new three-year unlimited kilometre warranty on all genuine parts is a first for any Japanese truck brand in the market.

The ongoing parts warranty applies to all genuine Hino parts fitted by an authorised Hino dealer and applies to both parts and labour from today.

The warranty also applies to all genuine accessories fitted by authorised dealers.

Hino's parts and accessories warranties had previously been 12 months or 100,000km, whichever came first.

Hino's Divisional Manager of Product Support, Greg Bleasel, says the three-year unlimited kilometre warranties represent a vast improvement for customers.

"We've increased our genuine parts and accessories warranty period by 200 percent and left the kilometres uncapped during this time. As far as we're aware, no other truck brand - and certainly no Japanese brand - has a better offer," he says.

"Transport operators are always looking for an edge. We expect our customers will find the warranties particularly compelling due to the high annual kilometres intrinsically required of their vehicles."

Both warranties are offered nationwide and cover Hino's entire range of light, medium and heavy duty trucks and buses, and Hino's 200-plus accessory lines.

"The offer is unequivocal - there's no fine print," Bleasel boasts. "Unlike some of our competitors, which have different warranty kilometre caps for different vehicle models, our offer is standard across the board."

He says the extended warranties will be long-term offers.

"We are very confident in the quality and durability of our products, and prepared to permanently stand behind these warranties," he says.

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