Trans-Help in demand as floods take their toll

Driver support organisation Trans-Help is fielding a growing number of calls for help in the wake of the Queensland floods

By Ruza Zivkusic | January 20, 2010

Driver support group Trans-Help has received over 60 calls from trucking families in the past week affected by widespread flooding across Queensland.

The charity, which helps drivers and their families in times of need, has had its 24-hour support line inundated with calls from families whose members driving trucks were stuck on roads for days during the Queensland floods.

Trans-Help founder and CEO Dianne Carroll says many families expressed distress over the loss of income during the floods and she believes the number of calls will continue to rise.

"Give it three weeks when a few bills come in and the finance companies ask them for their monthly payments, that’s when it’s going to hit," Carroll says.

"Some of these guys were out there leaving their families at home in flooded areas, they weren’t only concerned because they were parked at the road without income but they were also concerned about their families."

Carroll is urging drivers to contact their finance companies to sort out their payments.

"Wether it’d be to try and get a two to three months waiver of the payments and have that transferred to their contract, they need to contact their finance company and don’t leave it until it’s too late," she says.

Trans-Help is also asking truck drivers suffering mood swings or depression to call for help.

"A lot of them won’t speak up because of their pride but fortunately with us out there on the road visiting truck stops, if you start talking to them they will open up and that’s imperative for us over the next 12 months to ensure our presence there," Carroll says.

"It is the long-term effect we’re concerned about."

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