Misleading claims prompt TCA reminder

Telematics providers accused of misleading trucking operators by falsely claiming they can offer IAP

April 22, 2013

Telematics providers have been accused of misleading trucking operators by falsely claiming they can offer Intelligent Access Program (IAP) services when they are not accredited to do so.

Transport Certification Australia (TCA) says it has become aware of some transport operators being fed false information when looking to enrol in the program, which is necessary for Queensland and New South Wales businesses wanting to access higher mass limits.

"More specifically, it appears some telematics providers are purporting to offer IAP services, without being certified by TCA," TCA CEO Chris Koniditsiotis says.

"Transtech Driven, Transport Compliance Services, BlackBox Control, Pinpoint Communications and CTrack are the only companies certified by TCA as IAP service providers."

Companies wishing to offer IAP services must first submit their devices to stringent testing. Koniditsiotis says only IAP-certified providers can satisfy the functional, technical, legal and business probity requirements.

He has urged operators to contact TCA directly on 03 8601 4600 or by email if they have concerns about the legitimacy of a service provider.

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