Gov clamps down on towies following exposé

Following reports over the weekend of towies using legal loopholes, abusing customers and charging exorbitant fees, the Palaszczuk Government has taken aim at the towing industry.

Gov clamps down on towies following exposé
Car parked in towing zone at one of the Brisbane sites reported on.


Minister for Main Roads and Road Safety Mark Bailey will next week bring a plan to cabinet to better regulate the towing industry and in the meantime has urged members of the public who think they’ve been treated unfairly to tell their story.

A hotline has been set up within Transport and Main Roads for people to make complaints about unfair towing encounters and the government will collect and assess this information.

"These unscrupulous practices within the towing industry have to stop," Mr Bailey said.

"I elevated this issue to Cabinet yesterday after the scale of the issue was exposed over the weekend and all of my colleagues agree that something needs to be done.

"I made an undertaking that I would come back in a week after consulting with other departments with a strategy on how to deal with this issue.

"In the meantime, we need the public’s help.  That’s why we’ve established a hotline – 1800 681 636 – for customers to make complaints to assist TMR in collecting relevant information on these practices.

"I encourage those who feel they’ve been wronged, to share their stories with the Department.

"It’s clear we must explore ways to bring this industry into line with community expectations.

"The Palaszczuk Government, the public and industry are unanimous that action needs to be done to stamp out these dodgy practices and this issue should have bipartisan support.

"It’s disappointing the LNP is putting politics ahead of Queenslanders on this issue."

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