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Isuzu Australia honours its top dealerships

Latest recipients lauded after record-breaking sales year

 

Isuzu Australia Limited (IAL) has bestowed the status of ‘Excellence’ on nine of Australia’s best performing Isuzu Truck dealerships through its 2018 Dealer Excellence Program.

The program scrutinises all aspects of an Isuzu Truck dealership, demanding the highest standards in the areas of sales, customer satisfaction, staff training, business management, service and parts throughout the entire year.

“The long-running program has played an integral role in helping cultivate the industry-leading sales and after-sales approach from Isuzu Trucks, ensuring the brand has remained Australia’s most popular for 30 consecutive years,” the company says.

“The dealerships that come out on top across all these categories are then awarded the coveted status of ‘Excellence’.”

Isuzu director and CEO Phil Taylor congratulates the dealerships on their achievement.

“Isuzu had a massive year in 2018, with sales records broken and the milestone of 30 consecutive years of truck market leadership achieved,” Taylor says.

“Off the back of that exceptional performance, we’d like to thank the entire Isuzu dealer network for their contributions that have helped us reach this milestone.

“Isuzu’s Dealer Excellence Program is our way of acknowledging and highlighting the outstanding work done by our top-performing dealerships over the past year.

“We’re thrilled to award nine Excellence honours from 2018 and acknowledge these businesses for exceeding the expectations of Australian truck buyers through consistent professionalism and expertise.

“The Dealer Excellence Program is one aspect of IAL’s tireless effort to improve its service and provide greater levels of peace of mind to customers.”


Phil Taylor’s storied incumbency at IAL will end this month. Read more here


IAL national sales manager Les Spaltman says the Isuzu Trucks dealer network was integral to the brand and the Dealer Excellence program was a motivating factor to reinforce their commitment to Australian customers.

“The Excellence Program is a very competitive initiative that urges Isuzu dealerships to constantly improve their customer service in every possible way,” Spaltman adds.

“After all, it’s about offering the very best to our fiercely loyal customers.”

The Isuzu dealerships awarded Excellence for 2018 are:

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