Coffs Harbor branch at the DOY and customer excellence double
Brown and Hurley’s Coffs Harbour branch has been crowned the 2019 DAF Dealer of the Year, and is also the brand’s Customer Excellence Champion for the third consecutive time.
Based on the dealer’s performance across all areas of their DAF business, the DAF Dealer of the Year award acknowledges excellence in truck sales, parts sales, service, finance and overall customer support.
Paccar Australia director sales and marketing Brad May congratulating dealer principal Graham Sebbens for the benchmark performance.
“Key factors in the success of the dealership are its ability to be a consistently high performer over a long period and sustain a culture that focuses on delivering excellent DAF sales administration, parts and service along with exceptional DAF customer advocacy,” May says.
“Brown and Hurley Kenworth DAF Coffs Harbour is an excellent example of a DAF dealer.
“Constantly exceeding their customers’ expectations, they strive to deliver the highest level of support across all areas of their business.
“They are a first class dealership and one that continuously invests in staff, equipment and facilities.”
Barry Maney Group’s Mt Gambier branch took the accolades last year
Graham Sebbens, on behalf of the dealership, says the award was a group effort and the team had worked hard throughout the year to achieve the title.
“What a year! What an amazing team with DAF products being the foremost in our minds for everybody at the dealership,” he says.
“It’s a huge part of the future for our business, as it continues to grow year on year. DAF trucks are a great product and the prospect for us increasing sales and our customer base is exciting.
“Our customers are such great supporters of the brand and we appreciate their ongoing support and business.”