Scania and Trucksmart join forces


Trucksmart to represent Newcastle, the Central Coast and the Hunter region

Scania and Trucksmart join forces
Trucksmart's new Newcastle premises

 

Newcastle-based Trucksmart is joining Scania’s national network of authorised independent service dealers.

To start in August, Trucksmart aims to offer support services to Scania’s customer base in Newcastle, the Central Coast and the Hunter region.

Scania Australia New South Wales regional executive manager Sean Corby says Trucksmart’s extended business hours, technicians and workbay access will provide greater convenience and accessibility for service and repairs.

"Trucksmart is an experienced, well-known and highly regarded service agent in the region, and is located 500m away from our Newcastle branch, which has been operating there for the past 10 years.

"The Scania branch in Enterprise Drive, Beresfield will cease operations at the end of July, and we anticipate many of the existing service staff will transition to Trucksmart, taking their Scania experience and knowledge with them for the benefit our customers.

"Scania will continue to focus its attention on its capital city company-owned branches.

"We are presently in the process of establishing a new branch at Eastern Creek, which we anticipate being open for business in 2021."


More on Scania's truck maintenance support offer, here


Trucksmart has been operating since 1992 with locations in Syndey and Newcastle and is owned and operated by David Body.

"Our business is staffed by a dedicated team of parts and service personnel with extensive European truck knowledge, and we are very focused on providing our customers with a personal and friendly service," Body says.

"We are well known in the region and we have built up a very large array of clients across the state and nationally.

"Internally, we are very focused on providing an excellent service for customers, particularly with European trucks, and we are delighted to be taking on an official role within the Scania service and repair dealer network."

The business recently opened a brand-new purpose-built dealership with six workshop bays for its current roster of 16 technicians and apprentices

"We look forward to welcoming aboard many of the technicians and parts team from the Scania Newcastle branch," Body adds.

"Our customers really appreciate our extended hours of operation in order to support their uptime requirements.

"We’re open from 7.00am-to-midnight Monday-to-Saturday, and we run a fleet of three out-of-hours emergency breakdown vehicles.

"The establishment of the new workshop has required a significant investment in lubrication systems and brake and chassis testing equipment, as well as a wash bay.

"Trucksmart has a prominent main road frontage with easy access from both directions.

"Driver-friendly features we have built-in to the new facility include a restroom with facilities for meals, hot and cold drinks, sleeping, and showering.

"Our Trucksmart, and now Scania dealership, is as state-of-the-art as it is possible to be."

 

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